With Christmas 2018 fast approaching here are some of feedback from Lapland visitors over the years.
“Made me feel like a child again”
Very well organized! The trip made me feel like a child again! Beautiful and amazing!
“Great and well organized”
Our personal elf on the trip, Stardust, was amazing!! All the activities were great and well organized.
“Santa was really brilliant”
From start to finish, the trip was magical and we had a super time. I would say the transfer in particular stood out, followed closely by the huskie ride. Santa was amazing and my daughter couldn’t believe that he knew her name! Santa was really brilliant.
It was a magical experience for my 5 year old Robyn from start to finish! The reindeer, huskies and all the stops with the elves were brilliant. Our guides (Tasha and Lauran) were brilliant and made the trip so much fun for all the kids (and adults!).
“Couldn't have been more helpful”
I thought that the trip was very well organised and the staff both on the airplane and at Santa’s village could not have been more helpful. Thank you!
We have truly magical memories from our day trip to Lapland. All of the staff and elves were amazing and did a wonderful job! I would highly recommend this trip.
“Amazing Customer Service”
It was the trip of a lifetime and from the moment I picked up the phone to make my initial enquiries, every single person involved in the holiday, without exception, was professional, courteous and went out of their way to help. I cannot overemphasise the amazing customer service we experienced, it was very, very impressive. We even got a surprise birthday cake for my son in the hotel restaurant. The staff onsite, in particular the elves and our guides were exeptional.
Fabulous trip and just wish we had booked an extra day to have a day to chill in resort or ski! Great trip though and couriers and staff all amazing!
It was a great trip I would to go again in a heart beat. We also enjoyed the fact it was natural without shops and vending machines.
Well worth the money - was totally magical for adults and kids. We made so many new friends! Lovely trip thanks so much.
Thanks again, it was great, boys will remember for ever! Our elf on the bus (Snowflake) was lovely, and we also had a great Irish elf on the flight, Tanya, she was great, great with the boys and very nice. thanks !
One of the best things I/we have ever done. An unforgettable trip! It may have cost the price of a small car to bring the 5 of us over there for 5 days, but some things in life are priceless and this was certainly one. We loved each and every one of the activities, we loved the attention to detail, we loved the itinerary, we loved all the staff, we loved our log cabin, we loved the remoteness of the area, we loved the lack of crowds, we loved that it felt so personalized. We love our holidays, and we work and save hard to do them, and we have been lucky to have been to many places, but our magical trip to Pyhá in Lapland to find Santa was truly a memory of a lifetime. Thank you, thank you, thank you!
“It’s An Amazing Place”
I would recommend this trip to family and friends. The only thing is I wish we had more time to get to do everything. It’s an amazing place, we all loved it - especially the outdoor fun in the snow.
“Already Saving For a Return Visit”
We had a fabulous time, it truly was a magical experience. Everything was so well organised and the people were lovely. We enjoyed each and every minute, so much so that we are starting to save for a return visit!
“Magical Trip - Very Well Organised”
The trip was very well organised and the festivities began from the moment we arrived to check-in at Dublin Airport which was a lovely touch.
The highlights of our trip were the bob sleighs, reindeer rides and Elf School which we went to just before visiting Santa.
I would absolutely recommend this trip - a big well done and thank you to all at Visit Santa. Our trip was magical and we look forward to doing it all again with our 4 year old and our 2 year old in a couple of years.
“A Great Experience”
We enjoyed everything, the first day was full of activities and the second day was spent shopping and playing in the snow.
We were supplied with warm snow clothes from head to toe which was fantastic, but I’m afraid we didn’t realise that these would given to us and had bought some before coming - just a note for other families not to make the same mistake!
Overall it was just a great and magical experience.
“Recommending It To Everyone I Know”
What a fantastic trip, I have already been highly recommending the whole experience to everyone I know!
I wouldn’t change a single part of our trip. We packed so much into our overnight stay and really enjoyed the snow mobiles in particular. The kids had some free time to play around in the snow which they loved too.
“An Absolutely Amazing Trip”
We had an absolutely amazing trip! So amazing that we want to go back again this year, we might even go for an extra night this time.
“A Magical Moment Meeting Santa”
The kids had a wonderful time, there’s only one word that comes to mind when we think back on our trip - magical!
Everything was superb but our favourite activity had to be the magical moment of meeting Santa Claus.
Our three day trip was the perfect length and we would 100% recommend this experience for families.
“Beautiful Resort, Fabulous Scenery”
We did the two day trip to Rovaniemi and the resort itself is beautiful with fabulous scenery.
Our guide “Iggy Igloo” was excellent throughout our trip and meeting Santa in his log cabin was fabulous. The husky dog rides and reindeer rides were such a novelty, not to mention the super snowmobile rides.
The thermal suits we were given were excellent and our accommodation was great also.
We would definitely recommend this trip to family and friends, but perhaps choose a longer trip if you would like more time to wander around Santa’s village.
“Excellent at Every Stage”
I’ve already told family and friends to go!
There was plenty of time for all the activities and my daughter loved sliding around in the snow. I think the snowy atmosphere could have been the biggest thrill for the kids. They loved the snow mobiles too.
The staff were excellent at every stage and I can’t compliment them enough. We were really happy with the thermal gear provided and just want to say well done - an overall great trip!
“Full of Mystery and Magic”
Thank you for all your assistance with our trip to Lapland on Saturday. There was brilliant excitement the night before when Mark found out, I even captured the moment on video - "Mark discovers he's going to Lapland".
It was very busy and we spent the day running around trying to see and do everything, another hour or two there would have been amazing. I took your advice to do all the Santa activities first because you can spend lots of time with snow activities.
The elves in Elf School were amazing and a real high point of the trip. It felt really authentic and it was full of mystery and magic!
We were the first bus to see Santa so it was great to do it first. Mark really enjoyed it and he couldn't believe how long Santa's beard was!
Overall it really was an amazing trip and the helper elves were super efficient!
“Happy Faces On The Kids”
I would recommend this trip to my family and friends! Visiting the Elf Village and going on short husky rides were our favourite festive activities.
We were really happy with the trip. There was great entertainment, helpful guides and most importantly, happy faces on the kids.
Nicole Gross, Dublin
3 Day Trip
The trip was of perfect length and I have already recommended it to family and friends!!
All the activities were just excellent. We got Mrs. Claus to come to the room to read a story and it was absolutely magical. We saw Santa on one of the mornings and the kids were just awestruck, they couldn’t even talk!!!!
I also have to say that the lunch food at the activity locations was very good.
Declan Kielty, Cork
3 Day Trip
“Very Good Trip For Children”
My daughter really enjoyed the husky experience and of course, meeting Santa Claus himself. There was fun for the adults too, I thoroughly enjoyed the snow mobiling.
I was delighted that we had enough time for each activity and overall the trip was the ideal length. I would happily recommend the experience, it’s a very good trip for children!
John Quirke, Japan
3 Day Trip
“Blown Away By The Whole Experience”
The trip was pure magic. From the moment we arrived everything was so well organised. From the guide, “Snowballs”, on our bus who was brilliant with the kids to all the excursions, everything was very entertaining.
Meeting Santa was very special. We never felt rushed and he really had lots to talk to the kids about. We were just blown away with the whole experience! There was nothing tacky or commercial about it, it felt very authentic and magical.
It was all go-go-go and the kids did say they wanted to hang around and play in the snow so it would have been great to have more time to relax. The kids said the husky ride was their favourite activity on the whole trip!
Karen Phelan, Kildare
3 Day Trip
“A Magical Wonderland”
I just want to say thank you for a great trip. We went from Dublin on the 17th December to the 19th December to Rovaniemi and it was just a magical wonderland!
Aileen Gallagher, Dublin
3 Day Trip
A Day We Will Remember Forever
I took my two children, Lara, aged 9, and Mark, aged 10 on the day trip to Lapland on the 19th of December and we enjoyed a wonderful day that we will remember forever!
Everything was so Christmassy and exciting without being over the top, and the experience of being in the Arctic Circle for the day was terrific. Of course the highlight was the magical visit to Santa himself, but the children also really enjoyed all of the wonderful activities in the village during the afternoon.
I felt the trip was very well organised with plenty of time to do every activity at a leisurely pace. The three of us enjoyed the reindeer and husky sleigh rides and the ice castle, and the kids loved tobogganing and sledding.
The staff were friendly and helpful throughout the day, from the airport to the village and back. I have been enthusiastically recommending the trip to friends and family ever since.
Most Amazing Magical Few Days
Just want to say we are back from Lapland and we had the most amazing magical few days there. I cannot say one negative thing about the trip.
From the minute we arrived at the Aer Lingus desk, it was perfect. The entertainment on the flight going out and coming home was brilliant. The kids had an absolute ball!
We have made some very good friends who we are going to meet up with over Christmas, and beyond. Thanks for everything associated with this trip. It's one we'll never forget!!!
Would Go Back in a Flash
We had an amazing time! It really was a winter wonderland. The kids are still raving about it and us big kids loved it too. We would go back in a flash.
Personally, my kids didn't enjoy the skidoos as it was too cold and they found it boring going up and down on the frozen lake in the dark. Having said that, the tour guides were excellent and the cabins were fab.
My only complaint was the food in the restaurant wasn't great - we couldn't tell which was chicken or fish as it all had been deep fried for a long time.
Would Definitely Recommend The Trip
We all had a truly wonderful time on the day trip.
We have a 15 year old son, Luke, who thought that the whole day was amazing and who would love to go back again next year!
Our 10 year old son, Kyle, found the whole experience to be magical and he loved every minute of it. He was a bit overwhelmed and 'starstruck' to meet Santa, but he found it a truly amazing experience.
One of the things we loved was that Santa had time for our boys and nothing was rushed when we were with him. He also answered all of Kyle's questions and was very smart about what he said.
The one negative was the delay in getting to see Santa - we had been given a time of 3.30pm but it was closer to 6pm by the time we actually got to see Santa. It would have been much better to have been given a more realistic waiting time as we could have spent that time more productively.
All in all though I would have to say that we all thoroughly enjoyed the day and would definitely recommend the trip to anyone.
Resort Was Absolutely Beautiful
We had a super time, the trip did exactly what it said on the box! Everything was really well organised and the day went very smoothly.
The resort was absolutely beautiful and the food was delicious. We enjoyed all the rides and Santa was so kind. We really couldn't have asked for a nicer day.
Thank you so much for all your help in getting us there. We have lovely memories to treasure!
A Fantastic Time in Lapland
We had a fantastic time in Lapland! The accommodation, rides, elves, excursions and Santa himself were all brilliant.
If I have a little gripe, it would be the show on the second night - it wasn't that exciting! I know from talking to the other parents that they would have preferred to eat at the hotel again as the kids couldn't get enough of the snow.
But I'm not complaining! We have wonderful memories of our trip. Thanks for everything, I've recommended you to everybody!
The Experience Was Magical
We had a wonderful trip and I was delighted that the adventure and experience started from the first moment when we checked in at the airport.
The activity packs distributed on the plane were a great idea. The venue is really well organised but perhaps a layout map might be useful to distribute on the plane for the adults.
We left the 'outdoor' bit until mid-afternoon and hadn't considered how dark it would be by then, but we still got to do everything without rushing. There was only two of us and we got to jump the queue every time as families waited to take the rides together.
If I were going again tomorrow I would bring some bright coloured scarf or hat for my child. When all the children are dressed the same they all look alike in the fading light.
Overall the experience was magical and I would recommend a visit, particularly for 7-10 year olds.
Magical from the Word Go
I have to say, it was a magical trip from the word go. We were met by a member of your team at Dublin airport who was brilliant with the children. She joined us on the plane and made it a pleasant trip for all the children and adults on board.
The resort was excellent and we were made to feel very welcome. I would love to go again - who knows if I start saving! Thank you for all your help in making it a trip of a lifetime for my family.
I would also like to take the opportunity to thank Sabina for helping me with my booking and making it a memorable experience.
Once in a Lifetime Experience
Brilliant holiday, would recommend it to everyone. A once in a lifetime experience, thank you.
Would Recommend to Everyone
Our three day Lapland experience was fabulous. From the beginning the staff at check-in were welcoming and friendly.
Our special elf Cloudberry was a joy as were all the elves. Santa was everything you would expect and the husky and reindeer rides were particularly memorable.
I would recommend the trip to everyone.
Setting is Magnificent
We travelled to Pyha on Friday the 14th and had a wonderful trip. The setting is magnificent and Santa was the best (bar none) that our boys have ever met.
The food was lovely, all staff at the hotel were very friendly and all elves on the mountain were terrific – all in giddy form and messing with everyone, perfect elf behaviour!
This is a magical adventure that everyone deserves to experience.
Our trip was extremely well organised and thoroughly enjoyable. While a holiday like this can be quite expensive, I would nevertheless strongly recommend it to others as it really is the kind of trip you are likely to experience only once in a lifetime.
Everything we Dreamed of and More
Just to let you know we had the most fantastic time in Lapland on Saturday. The day from start to finish was just perfect.
Santa was everything we dreamed of and more!!! The setting was just perfect in a little house in the forest and Santa is waiting for you with open arms. He speaks to you like he’s known you all your life and he made such a fuss of Fergus, Luke & Paul.
The other activities were great. The whole setting of the place, along the frozen lake with no daylight and just light from candles & snow - it’s just magical. The snowmobiles from the airport and to visit Santa were great fun and we also got to drive them on the frozen lake. We also went on the Husky & Reindeer Sleighs. The 'Ice House' was amazing with beds, tables & stools made from ice with animal skin thrown over and carvings on the walls.
The great thing about the place was it was not commercialised! The staff at the park were so friendly and spoke perfect English. The crew on the flight were also very friendly and it was the same crew out & back.
It certainly was the trip of a lifetime and the day just flew. We were & still are on a high. Can’t wait until Santa arrives on Christmas Eve. Thanks for all your help and Happy Christmas.
154 Days Till
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